Privacy policy

Protecting your privacy and personal data is important to us. In order to guarantee the highest level of transparency and security possible, our privacy policy contains information regarding the nature, extent and purpose of the gathering, use and processing of information and data collected by us.

 

Summary

  1. Name and address of the controller

The controller within the meaning of the EU General Data Protection Regulation (GDPR) and other national data protection legislation of the Member States as well as other data protection regulations is:

Turck duotec GmbH
Goethestraße 7
D-58553 Halver
Telefon: +49 2353 1390 - 0
E-Mail: sales@turck-duotec.com

  1.  

    Name and address of the data protection officer

The controller’s data protection officer is:

Stefan Käsler
Goethestraße 75
58566 Kierspe
Telefon: +49 2359 291420
E-Mail: dsb@turck-duotec.com

  1. Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You may withdraw any consent given at any time. An informal e-mail making this request is sufficient. The data processed before we receive your request may still be lawfully processed.

  1.  

    Right to lodge a complaint with the competent supervisory
    authority

If there has been a breach of data protection legislation, the data subject may file a complaint with the competent supervisory authority. The competent supervisory authority for matters related to data protection legislation is the data protection officer of the German state of North Rhine-Westphalia in which our company is domiciled. You can contact the authority by clicking the following link: https://www.ldi.nrw.de/

  1.  

    Right to data portability

You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to you or to a third party in a standard, machine-readable format. If you require the direct transmission of data to another controller, this will only be done to the extent technically feasible.

  1. Access to information, rectification, blocking, erasure

As permitted by law, you have the right at any time to access your stored personal data, as well as its origin, the recipient and the purpose for which it has been processed, free of charge. You also have the right to have this data rectified, blocked or erased. You can contact us at any time using the address you can find under Imprint if you have any further questions on the topic of personal data.

  1. SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognise an encrypted connection in your browser’s address bar when it changes from ‘http://’ to ‘https://’ and the padlock icon is displayed in your browser’s address bar. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

  1. External links

Our website contains links to third-party websites. These will usually be indicated by an Internet address or the product/company logo. Turck duotec GmbH has no influence over the content or design of the sites of other providers and, therefore, the guarantees in this privacy policy do not extend to such sites. Links to outside sites do not imply our endorsement.

  1. Cookies

Our website uses so-called session cookies. These cookies store technical data that your browser uses to navigate. They do not contain personal data and are deleted when you close your browser. We also set cookies on your computer that are not deleted after the session ends. This allows your computer to be recognised the next time you visit the site. Such cookies allow us to adapt our website to your respective interests. You can also set your browser to reject cookies or to notify you before cookies are stored.

  1. JavaScript libraries from jQuery

This website uses the JavaScript library jQuery, which is made available by the jQuery Foundation, a third-party provider. This is done to make our website load faster and thus improve your user experience. In this context, data may be processed outside the EU. We have no influence over the scope of data collected.

  1. Copyright

Contents and works published on these sites by the site providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require the written permission of the author or originator. Downloads and copies of this site are permitted for private, non-commercial use only. Third-party copyrights are respected where the contents on this site do not originate from the site operator. In particular, third-party content is indicated as such. Please, however, inform us if you notice any violations of copyright law. Such content will be removed immediately.

 

Detailed information on data collection/processing

  1. Scope of personal data processing

As a rule, we collect and use personal data of our users only to the extent necessary for the provision of a functional website and our content and services. The collection and use of personal data of our users takes place regularly only with the consent of the user. An exception applies in cases where prior consent is not possible for reasons of fact and the processing of the data is permitted by law.

  1. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6(1)(a) of the EU General Data Protection Regulation (GDPR) shall serve as the legal basis.

Art. 6(1)(b) GDPR shall serve as the legal basis with regards to the processing of personal data necessary for the performance of a contract to which the data subject is party. This also applies to processing operations required in order to take steps prior to entering into a contract.

Art. 6(1)(c) GDPR shall serve as the legal basis where it is necessary to process personal data for compliance with a legal obligation to which our company is subject.

Art. 6(1)(d) GDPR shall serve as the legal basis where processing is necessary in order to protect the vital interests of the data subject or of another natural person.

Art. 6(1)(f) GDPR shall serve as the legal basis for processing if processing is necessary to safeguard the legitimate interests pursued by our company or a third party, and the interests or fundamental rights and freedoms of the person concerned do not outweigh the former interest.

  1. Data deletion and storage period

The personal data of data subjects will be deleted or blocked as soon as the purpose of storage no longer applies. Personal data may be retained beyond such time where European or national legislation provides for this under the terms of the regulations, laws or other provisions of Union law to which the controller is subject. Data may be deleted or blocked upon expiry of the storage period specified in the standards indicated, unless it is necessary to further store the data for the purposes of entering into or fulfilling a contract.

 
  1. Processing personal data as a customer

As a customer, we regularly process the following personal data of the natural contact person from you exclusively for business purposes:

  • Surname

  • First name

  • Business address

  • Billing address

  • Delivery address

  • Telephone number

  • Fax number

  • Mobile number (optional)

  • E-mail address

  • Business account (only for refunds or reimbursement)

All information is necessary for establishing contact and the orderly processing of offers and orders. The legal basis is Art. 6(1)(b) GDPR.

Disclosure to third parties only concerns documents such as invoices and, if applicable, delivery notes, which are transmitted to the tax office for billing via our tax advisor. Apart from the company name (for individual companies), this typically does not contain any personal data. However, it is possible that the first names and surnames of contact persons or company owners can be included in these documents.

No data is transmitted to third countries.

This master data is stored in our IT systems for as long as the business relationship exists and this is mandated on legal grounds. Customer data will be deleted after the legal retention period resulting from the respective use of the data. If a data subject requests erasure or blocking, their data will be immediately blocked and deleted after expiry of a legal retention period. If there are no grounds for retention, the data will be deleted.

For information on the name and for the contact details of the controller, click here

For more information about your right of access and your rights to rectification, deletion and restriction, click  here

For more information about your right to object to processing, click here

For more information about your right to data portability, click here

For more information about your right to lodge a complaint with the responsible supervisory authority, click here

  1. Processing personal data as a supplier

As a supplier, we regularly process the following personal data of the natural contact person from you exclusively for business purposes:

  • Surname

  • First name

  • Business address

  • Billing address

  • Delivery address

  • Telephone number

  • Fax number

  • Mobile number (optional)

  • E-mail address

  • Business account

All information is necessary for establishing contact and the orderly processing of offers and orders. The legal basis is Art. 6(1)(b) GDPR.

Disclosure to third parties only concerns documents such as invoices and, if applicable, delivery notes, which are transmitted to the tax office for billing via our tax advisor. Apart from the company name (for individual companies), this typically does not contain any personal data. However, it is possible that the first names and surnames of contact persons or company owners can be included in these documents.

No data is transmitted to third countries.

This master data is stored in our IT systems for as long as the business relationship exists and this is mandated on legal grounds. Supplier data will be deleted after the legal retention period resulting from the respective use of the data. If a data subject requests erasure or blocking, their data will be immediately blocked and deleted after expiry of a legal retention period. If there are no grounds for retention, the data will be deleted.

For information on the name and for the contact details of the controller, click here

For more information about your right of access and your rights to rectification, deletion and restriction, click here

For more information about your right to object to processing, click here

For more information about your right to data portability, click here

For more information about your right to lodge a complaint with the responsible supervisory authority, click here

  1. Data collection on our website

Server log files:

The website provider automatically collects and stores information that your browser automatically transmits to us in server log files.

This includes:

  • Browser type and version

  • Operating system used

  • Reference URL

  • Host name of accessing computer

  • Time of server request

  • IP address

This data will not be combined with data from other sources.

The basis for data processing is Art. 6(1)(b) GDPR, which allows the processing of data to fulfil a contract or to take steps prior to entering into a contract.

  1. Provision of the website and creation of log files

  1. Description and scope of data processing

Each time you visit our website, our system automatically records data and information from the computer system of the visiting computer.

The following data is collected at this time:

(1) Information on the browser type and the version used

(2) The user's operating system

(3) The user's IP address

(4) Time and date page visited

(5) Websites accessed by the user’s system via our website

This data is also stored in our system’s log files. This does not include the user’s IP addresses or other data that enables data to be attributed to a user. This data is not stored together with the user’s other personal data.

  1. Description and scope of data processing

The legal basis for the temporary storage of data and log files is Art. 6(1)(f) GDPR.

  1. Purpose of data processing

The temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. For this purpose, the user’s IP address must be stored for the duration of the session.

Data is stored in log files to ensure the functionality of the website. Moreover, we use the data to optimise the website and to ensure the security of our IT systems. The data is not evaluated for marketing purposes within this context.

The above-mentioned purposes also constitute our legitimate interest for data processing pursuant to Art. 6(1)(f) GDPR.

  1. Storage period

Data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Where data is collected in order to provide the website, this would be at the end of the respective session.

In the event that data is stored in log files, it will be deleted after no later than seven days. Storage beyond this scope is possible. In this case, the users’ IP addresses will be deleted or anonymised so that they can no longer be attributed to the requesting client.

  1. Option to object and request rectification

In order to operate the website, it is necessary to collect data for the purposes of providing the website and storing data in log files. The user therefore does not have the option to object.

  1. Use of cookies

  1. Description and scope of data processing

Our website uses cookies. These are text files stored in the Internet browser or by the Internet browser on the user’s computer system. If a user visits a website, a cookie can be stored on the user’s operating system. This cookie contains a sequence of characters enabling the browser to be clearly identified when visiting the website again.
We use cookies in order to provide a better user experience. Furthermore, we use cookies on our website that make it possible to analyse the user’s surfing behaviour. In this way, the following data may be transmitted:

  1. Search terms entered

  2. Frequency of page views

  3. Use of website functions

Technical safeguards are used to pseudonymise user data collected in this way. It is therefore no longer possible to attribute the data to the user visiting the website. The data is not stored together with the user’s other personal data.
When visiting our website, the user is notified regarding the use of cookies for analytical purposes and their consent to process their personal data used in this context is obtained. In this context, reference is also made to this privacy policy.

  1. Legal basis for data processing

The legal basis for the processing of personal data using technically required cookies is Art. 6(1)(f) GDPR.
The legal basis for the processing of personal data by means of cookies for purposes of analysis, where consent to this has been granted by the user, is Art. 6(1)(a) GDPR.

  1. Purpose of data processing

The purpose of using technically required cookies is to make it easier for the user to use websites. Certain functions of our website cannot be offered without the use of cookies. For such functions, it is necessary that the browser is recognised even after changing to other Web pages.

We require cookies for the following applications:

  1. Applying language settings

  2. Remembering search terms

The user data collected by technically required cookies is not used to create user profiles.

Analysis cookies are used to improve the quality of our website and its contents. The analysis cookies help us to learn how our website is used and enable us to constantly optimise the services we offer. For more information please see Section 8: Use of Google Analytics. The above-mentioned purposes also constitute our legitimate interest in data processing pursuant to Art. 6(1)(f) GDPR.

  1. Storage period, option to object and request rectification

Cookies are stored on the user’s computer and it transmits them to our website. For that reason, you as the user have full control over how cookies are used. You can change your browser settings to disable or restrict the transmission of cookies. Previously saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, the user may not be able to make full use of all functions offered by the website.

  1. Use of JavaScript

  1. Description and scope of data processing

This website uses the JavaScript library jQuery, which is made available by the jQuery Foundation, a third-party provider. This is done to make our website load faster and thus improve your user experience. In this context, data may be processed outside the EU. We have no influence over the scope of data collected.

  1. Legal basis for the processing of personal data

The legal basis for the processing of the user’s personal data is Art. 6(1)(f) GDPR.

  1. Purpose of data processing

We are unable to provide information on the purpose of data collection and further processing and use of the data.

  1. Storage period, option to object and request rectification

We are unable to provide information as to the duration of any possible storage of transferred data.

You can disable JavaScript in your browser settings and/or block all scripts from being executed by installing a JavaScript blocker such as the browser plugin ‘NoScript’ (www.noscript.net). However, this may result in functional restrictions on the websites you visit.

  1. Use of Google Analytics

This website uses Google Analytics, a Web analytics service offered by Google Inc. (‘Google’). Google Analytics uses text files, known as cookies, which are stored on your computer and allow the analysis of your use of the website. The information generated by the cookie about the user’s use of this website is generally transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, the user’s IP address will be truncated by Google within the European Union Member States or other states party to the Agreement on the European Economic Area prior to transmission to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and shortened there. IP anonymisation is enabled on this website. On behalf of the operator of this website, Google will use this information to evaluate the user’s use of the website, to compile reports on website activities and to provide further services related to the website and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be aggregated with other Google data.

By using this website, you consent to the processing of data collected about you by Google in the manner and for the purpose set out above.

You can prevent the storage of cookies through a setting in your browser; however, please note that, in this case, you may not be able to use all functions of this website. You can also prevent the data generated by the cookie relating to your use of the website (including your IP address) from being forwarded to and processed by Google by downloading and installing the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Further information on use of data by Google for marketing purposes as well as setting options and ways to object on the Google websites can be found at: https://www.google.com/intl/de/policies/privacy/partners/ (‘How Google uses data when you use our partners’ sites or apps’), http://www.google.com/policies/technologies/ads (‘How Google uses cookies in advertising’), http://www.google.de/settings/ads (‘Control the information Google uses to show you ads’) and http://www.google.com/ads/preferences/ (‘Define what ads Google shows you’).

 

  1. Contact form and e-mail contact

  1. Description and scope of data processing

 

A contact form is available on our website that can be used to contact us electronically. If the user makes use of the form, the data entered in the entry form will be transmitted to us and stored. This includes:

 

  • Surname

  • First name

  • Company

  • Street and street no.

  • Postcode, city/town

  • Country

  • Phone no.

  • Fax no.

  • E-mail

  • Internet/Web address

The following data is also stored when the message is sent:

(1) The user’s IP address

(2) Time and date

(3) Information on the browser type and the version used

(4) The user’s operating system

Your consent to the processing of data will be requested in the course of the transmission process and reference to this privacy policy will be made. Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user’s personal data transmitted with the e-mail will be stored.

No data is transmitted to third parties in this context. The data will be used exclusively to process the communication.

  1. Legal basis for data processing

The legal basis for the processing of data, where consent to this has been granted by the user, is Art. 6(1)(a) GDPR.

The legal basis for the processing of data that is transmitted in the course of sending an e-mail is Art. 6(1)(f) GDPR. If contact by e-mail aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR.

  1. Purpose of data processing

The processing of the personal data from the input screen is done solely for the purpose of processing the contact form. Contact by e-mail also constitutes the legitimate interest required to process data.

The other personal data processed in the course of the transmission process serves to prevent misuse of the contact form and to ensure the security of our IT systems.

  1. Storage period

Data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Regarding the personal data from the input screen of the contact form and the data that has been transmitted with the e-mail, this is the case when the respective communication with the user is terminated. Communication is terminated when it can be seen based on the circumstances that the relevant facts have been clarified conclusively.

The other personal data also collected in the course of the transmission process after no later than seven days.

  1. Option to object and request rectification

The user has the option at any time to withdraw his or her consent to the processing of personal data. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time. In such cases, communication cannot be continued.

To withdraw your consent, it is sufficient to send us an informal e-mail to the address you can find under Imprint. The data processed before we receive your request may still be lawfully processed.

All personal data that was stored in the course of contacting us will be deleted in that case.

  1. Rights of data subjects

If your personal data is processed, you are a data subject within the meaning of the GDPR entitled to the rights listed below in relation to the controller:

  1.  

    Right to information

You can request confirmation from the controller as to whether personal data concerning you is processed by us.

If such processing is taking place, you can request information from the controller regarding the following:

(1) the purposes for which the personal data is processed;

(2) the categories of personal data concerned;

(3) the recipients or categories of recipient to whom the personal data concerning you has been or will be disclosed;

(4) the envisaged period for which your personal data will be stored, or, if it is no possible to provide detailed information, the criteria used to determine that period;

(5) the existence of the right to request from the controller rectification or erasure of personal data concerning you or restriction of processing of personal data by the controller or to object to such processing;

(6) the right to lodge a complaint with a supervisory authority;

(7) where the personal data is not collected from the data subject, any available information as to their source;

(8) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

You have the right to be informed as to whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you can request information about the appropriate safeguards pursuant to Art. 46 GDPR relating to the transfer.

  1. Right to rectification

You have a right to rectification and/or the right to have incomplete data completed vis-à-vis the data controller, where the processed personal data concerning you is incorrect or incomplete. The data controller shall rectify the data without delay.

  1. Right to restriction of processing

Under the following conditions, you can request the restriction of the processing of personal data concerning you:

(1) if you contest the accuracy of the personal data concerning you is contested for a period enabling the controller to verify the accuracy of the personal data;

(2) if the processing is unlawful and you oppose the erasure of the personal data and request the restriction of its use instead;

(3) if the controller no longer needs the personal data for the purposes of the processing, but it is required by you for the establishment, exercise or defence of legal claims; or

(4) if you have objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override your grounds.

Where the processing of personal data concerning you has been restricted, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If processing has been restricted in accordance with the conditions listed above, you shall be informed by the controller before the restriction of processing is lifted.

  1. Right to deletion

 

I. Obligation to delete

You can request from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

(1) the personal data concerning you is no longer necessary in relation to the purposes for which it was collected or otherwise processed.

(2) you withdraw your consent on which the processing is based according to point (a) of Article 6(1) GDPR, or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing.

(3) you object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR.

(4) the personal data concerning you has been unlawfully processed.

(5) the personal data concerning you has to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

(6) the personal data concerning you has been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.

II. Information to third parties

Where the controller has made the personal data concerning you public and is obliged pursuant to Art. 17(1) GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, this personal data.

III. Exceptions

The right to erasure shall not apply where processing is necessary

(1) for exercising the right of freedom of expression and information;

(2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

(3) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3) GDPR;

(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) GDPR in so far as the right referred to in point a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or

(5) for the establishment, exercise or defence of legal claims.

  1. Right to notification

If you have exercised the right to rectification, erasure or restriction of processing vis-à-vis the controller, they shall communicate any rectification or erasure of personal data concerning you or restriction of processing to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort.

The controller shall inform you about those recipients if you request it.

  1.  

    Right to data portability

You have the right to receive the personal data concerning you, which you have provided to a controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where:

(1) the processing is based on consent pursuant to point (a) of Article 6(1) GDPR or point (a) of Article 9(2) GDPR or on a contract pursuant to point (b) of Article 6(1) GDPR; and

(2) the processing is carried out by automated means.

In exercising this right, you shall have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The rights and freedoms of others may not be adversely affected.

The right to data portability shall not apply to processing personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

  1.  

    Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.

The controller shall no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Where personal data concerning you is processed for direct marketing purposes, you shall have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.

Where you object to processing for direct marketing purposes, the personal data concerning you shall no longer be processed for such purposes.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

  1. Right to withdraw consent granted under data protection law

You have the right to withdraw your consent granted under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent prior to its withdrawal.

  1. Automated individual decision-making, including profiling

You shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision:

(1) is necessary for entering into, or performance of, a contract between you and the data controller;

(2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or

(3) is based on your explicit consent.

However, these decisions shall not be based on special categories of personal data referred to in Article 9(1), unless point (a) or (g) of Article 9(2) applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place.

In the cases referred to in points (1) and (3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

  1.  

    Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes against the GDPR.

The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint, including the possibility of a judicial remedy pursuant to Article 78 GDPR.